FAQ
-
Our balm is made with just three deeply nourishing ingredients and no fillers, parabens, or synthetics. It’s rooted in traditional healing and designed for all skin types, especially sensitive and problematic skin.
-
Anyone struggling with dry skin, rashes, sunburns, eczema, dermatitis, or irritation. It’s safe for babies, pregnant women, and sensitive skin types too.
-
Absolutely! It’s non-comedogenic and absorbs quickly. Use it on your face, especially after cleansing or applying a serum, for deep nourishment and healing benefits.
-
Yes. All ingredients are gentle, clean, and traditionally used on sensitive skin. Always patch test first, especially on babies.
-
Yes, many customers with eczema, psoriasis, and dermatitis have experienced reduced itching, flakiness, and faster healing.
-
We offer a 14-day return policy on all products. If you’re not satisfied, just email us at support@purotallowbalm.com and we’ll assist with your return.
-
Most products ship within 2–7 business days. For a few limited items, delivery may take up to 10 business days. We’ll notify you of any delays.
-
It has a light lavender scent, created using pure lavender oil — no synthetic fragrances or overpowering smells.
-
Store in a cool, dry place away from direct sunlight. Because it’s a natural product, high heat may soften the balm — but this won’t affect its quality.
-
Yes. We use recyclable and minimal packaging to reduce environmental impact while still preserving product quality and integrity.